Bipinkumar G Rathod.
Chief Information Officer , Ascent Healthcare Communication Inc.
Case study
AIIMS- OPD Appointment Management System
Understanding the outdoor patient flow at AIIMs and the efficiency of the system handling the footfalls. Heath team conducted a research on understanding the problems which the Outdoor Patients encounter like long waiting queues, limited service counters for patient registration, improper maintenance of patients’ traffic at the OPD section. These factors play a vital role in diluting the patient experience & provide them with an option to look for better alternatives.Backed with actual findings & data the Team suggested an approach which comprehended the challenges in most effective manner.
Follow up telephone appointment booking system through CRM software.
Health IT disciplines seeks to support spread and adoption of promising IT-enabled solutions targeting improved care transitions in the “Discharge Follow-Up Appointment Challenge.” Nearly one in five patients from a hospital will be readmitted within 30 days. A large proportion of readmissions can be prevented by improving communications and coordinating care before and after discharge from the hospital.
Urology-Nursing updates-Incontinence
September 5, 2009
Urology update for Urology nursing at Imperial medical college.
Incontinence updates
Advancement in Prostate cancer -Radiotherapy.
UCLH- Maxilofascial summit
March 15, 2006
Advancement in MaxiloFascial surgery - A robotics intervantion
Day long summit for ENT, Plastics surgeons to develop protocols for post surgery management of Haed and neck surgery.
Da-Vinci Robotics & Meditech Integration
Jan 22, 2006
Da-Vinci Robotics Data integration with Meditech workshop
Intutive surgical Paris ( France) Europe Headquarter.
C-Zentrix
C-Zentrix is fulfills the aspirations of all the industry segments. TVT's C-Zentrix suite of Call Center Software is well suited for Inbound or Outbound Call Center operations for Domestic or International operations. C-Zentrix has an in-built Dialer (with 4 dialing modes - Predictive Dialing, Preview Dialing, Auto-Preview Dialing and Manual), IVRS, Voice Logger, CRM, Voicemail and Reporting - with over 50 standard reports. C-Zentrix has been optimized for using the underlying hardware to the fullest and therefore gives the best performance for a given hardware when compared to any other product. Along with considerably reducing hardware costs its web based administration eases operations and reduces operational cost
Call centre at Noida facility
An m-health initiative by JPN Apex trauma Centre, AIIMS
24x7 services for appointment at JPNATC hospital.
Daily call volume 1200 calls / 24 hours (range from 800 to 2000 calls).
DAY MON 22, 05:00 PM
Frost & Sullivan BYOD-Enterprise Mobility
Enterprise mobility in healthcare scenarios, group discussion with indistrial experts.
DAY MON 25, 09:00 AM
Creo-Zenith Health care IT Summit
Summit for Health IT professional practicing in Delhi, current issues, ICD-10 coversions,clinical data management.
DAY WED 12, 03:00 PM
Natural Language procession
Natual language procession in medicine by Dr Thomas Payne from University of Washington USA.
Bioinformatics Genomics By Mr Santosh IBM India.